Most phone systems have in-built hardware to store and playback On Hold programs and also recorded voice prompts and messages.  The audio files can usually be uploaded via a web browser, as most phone systems are connected to your internet router and are accessible remotely. Having the same voice or voices for  recorded voice prompts and messages and your on hold program is ideal.

If your phone system doesn't have a built-in player, the Able Digital Announcer (ADA) is a technologically advanced, yet simple and easy to use device for playing your on hold program. Developed and manufactured on the Gold Coast, the ADA is being exported around the world, with several large US Corporations using them for their on hold requirements. On Hold messages are stored on a generic 64MB SD memory card. The ADA plays back seamlessly-looped On Hold programs with exceptional audio quality, high output and no moving parts to wear out. In the event of an electrical interruption, the ADA simply resets itself when power is restored.

Call us and we’ll help you choose which ADA is most suitable for your business.